Refund Policy

Effective Date: September 27, 2023.

Thank you for choosing Ric Work for your web development needs. We aim to provide high-quality services to our clients. This refund policy outlines the circumstances under which refunds may be issued for our services.

1. Eligibility for Refund

We offer refunds in the following situations:

1.1. Non-Delivery of Services:
If, for any reason, we are unable to deliver the agreed-upon services, a full refund will be issued. This may include cases where we are unable to commence work on your project, or if there is a significant delay that you find unacceptable.

1.2. Quality Issues:
If you are not satisfied with the quality of our work or if the delivered product significantly deviates from the agreed-upon specifications and we are unable to resolve the issue to your satisfaction, a partial or full refund may be granted at our discretion.

2. Requesting a Refund

To request a refund, please contact our customer support team by Support Ticket. Be prepared to provide the following information:

– Your name and contact details
– A detailed description of the issue
– Relevant documentation or evidence, if applicable

3. Refund Process

Once we receive your refund request, we will review it within 3 business days. If your request is approved, we will initiate the refund process.

3.1. Timing of Refunds:
Refunds may take up to 2 business days to process, depending on your payment method and financial institution.

3.2. Refund Method:
Refunds will be issued through the same payment method used for the original purchase unless otherwise agreed upon.

4. Exemptions

Please note that certain services, such as domain registration fees, hosting fees, or third-party expenses, are non-refundable. Any costs incurred by us for these services on your behalf will not be refunded.

5. Changes to the Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on this page.

6. Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

Md Rashedul Islam Chowdhury
WebSite: www.ricwork.net
Email: [email protected]
Phone: +8801 779 089 604

By engaging our services, you acknowledge that you have read, understood, and agreed to the terms of this refund policy. We appreciate your trust in Ric Work and look forward to serving your web development needs.